This Privacy Policy describes how Hains Academy ("Company," "we," "us," or "our") collects, uses, and protects the personal information of users ("User" or "you") on the Hains Academy e-learning platform ("Platform"). By accessing or using the Platform, you agree to the terms and practices described in this Privacy Policy.

  1. Information We Collect a. Personal Information: We may collect personal information such as your name, email address, contact details, and other information you provide when creating an account or using our Platform. b. Usage Information: We automatically collect certain information about your use of the Platform, including your IP address, browser type, device information, access times, and pages visited. c. Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with the Platform. You have the option to disable cookies in your browser settings, but this may affect your experience on the Platform.
  2. Use of Information a. We use the collected information to provide and improve our services, personalise your experience on the Platform, communicate with you, and fulfil our contractual obligations. b. We may use your email address to send you administrative notifications, updates, and promotional materials related to our services. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails. c. We may aggregate and anonymise data for statistical or research purposes, which does not personally identify you.
  3. Data Retention a. We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. b. If you wish to delete your account and personal information, please contact us using the information provided in Section 7.
  4. Data Sharing a. We do not sell, trade, or rent your personal information to third parties for marketing purposes. b. We may share your personal information with trusted third-party service providers who assist us in operating the Platform or providing services to you. These service providers are obligated to protect your information and may only use it for the purposes specified by us. c. We may disclose your personal information if required by law or in response to valid legal requests, such as court orders, government investigations, or as otherwise necessary to protect our rights, property, or safety.
  5. Data Security a. We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. b. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.
  6. Third-Party Links a. The Platform may contain links to third-party websites or services. This Privacy Policy does not apply to those websites or services. We recommend reviewing the privacy policies of those third parties before interacting with them.
  7. Your Rights and Contact Information a. You have the right to access, correct, update, or request the deletion of your personal information. You can exercise these rights by contacting us using the information below. b. If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact us at [[email protected]].
  8. Changes to the Privacy Policy a. We reserve the right to update or modify this Privacy Policy at any time. The revised Privacy Policy will be effective immediately upon posting on the Platform. b. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Platform after the changes indicate your acceptance of the updated Privacy Policy