Course curriculum

    1. Course introduction

    1. Section 1 – Face-to-face communication

    2. 1.1 – Verbal communication

    3. 1.2 – Non-verbal communication

    4. Section 1 conclusion

    5. Section 1 quiz

    1. Section 2 – Written communication

    2. 2.1 - Email

    3. 2.2 - Memos

    4. 2.3 – Business reports

    5. 2.4 – Business letters

    6. 2.5 – Business contracts

    7. Section 2 conclusion

    8. Section 2 quiz

    1. Section 3 – Technologies for communication

    2. 3.1 – Virtual meeting tools

    3. 3.2 – Office chat and instant messaging tools

    4. 3.3 – Telephonic communication

    5. 3.4 – Social media

    6. Section 3 conclusion

    7. Section 3 quiz

    1. Course conclusion

    2. Final quiz

About this course

  • 23 lessons
  • 0.5 hours of video content