Course curriculum

    1. Course introduction

    1. Section 1 - Introduction to cultural awareness

    2. 1.1 – Definition of culture and cultural awareness

    3. 1.2 - Cultural dimensions and frameworks

    4. 1.3 - The modern globalised world and benefits of a culturally aware workplace

    5. Section 1 conclusion

    6. Section 1 quiz

    1. Section 2 - Cultural perspectives, bias, and micro-aggressions

    2. 2.1 - Recognising diversity in the workplace

    3. 2.2 - Understanding stereotypes and their origins

    4. 2.3 - Implicit bias

    5. 2.4 - Microaggressions in the workplace

    6. Section 2 conclusion

    7. Section 2 quiz

    1. 3 - Effective communication in a multicultural workplace

    2. 3.1 - Communication challenges in a multicultural workplace

    3. 3.2 - Verbal and non-verbal communication across cultures

    4. 3.3 - The role of active listening and feedback

    5. 3.4 - Addressing language barriers

    6. Section 3 conclusion

    7. Section 3 quiz

    1. 4 - Building and leading a culturally aware team

    2. 4.1 – Cultural intelligence (CQ)

    3. 4.2 - Cultural sensitivity and empathy in practice

    4. 4.3 - Understanding cultural norms, and business etiquette

    5. Section 4 conclusion

    6. Section 4 quiz

    1. 5 - Applying cultural awareness and cultural integration

    2. 5.1 - Inclusive leadership, diversity initiatives, and creating an inclusive culture

    3. 5.2 - Cultural awareness in hiring, talent management, and retention

    4. Section 5 conclusion

    5. Section 5 quiz

About this course

  • 38 lessons
  • 1 hour of video content