Cultural Awareness
This is a comprehensive course designed to enhance your understanding of diverse cultures, foster respect and create inclusive environments. Enrol today!
Course introduction
Section 1 - Introduction to cultural awareness
1.1 – Definition of culture and cultural awareness
1.2 - Cultural dimensions and frameworks
1.3 - The modern globalised world and benefits of a culturally aware workplace
Section 1 conclusion
Section 1 quiz
Section 2 - Cultural perspectives, bias, and micro-aggressions
2.1 - Recognising diversity in the workplace
2.2 - Understanding stereotypes and their origins
2.3 - Implicit bias
2.4 - Microaggressions in the workplace
Section 2 conclusion
Section 2 quiz
3 - Effective communication in a multicultural workplace
3.1 - Communication challenges in a multicultural workplace
3.2 - Verbal and non-verbal communication across cultures
3.3 - The role of active listening and feedback
3.4 - Addressing language barriers
Section 3 conclusion
Section 3 quiz
4 - Building and leading a culturally aware team
4.1 – Cultural intelligence (CQ)
4.2 - Cultural sensitivity and empathy in practice
4.3 - Understanding cultural norms, and business etiquette
Section 4 conclusion
Section 4 quiz
5 - Applying cultural awareness and cultural integration
5.1 - Inclusive leadership, diversity initiatives, and creating an inclusive culture
5.2 - Cultural awareness in hiring, talent management, and retention
Section 5 conclusion
Section 5 quiz