Emotional Intelligence at Work: The Hidden Advantage
Boost your career with emotional intelligence! Learn to manage emotions, build empathy, and lead with self-awareness. Enrol now to gain the hidden advantage at work with Hains Academy!
Course introduction
Section 1 introduction - Understanding Emotional Intelligence
Lesson 1.1 - What Emotional Intelligence Is and Why It Matters
Lesson 1.2 - The Five Components of Emotional Intelligence
Lesson 1.3 - Assessing Your Emotional Intelligence
Section 1 conclusion
Section 1 quiz
Section 2 introduction - Developing Emotional Awareness
Lesson 2.1 - Recognising and Naming Emotions
Lesson 2.2 - Understanding Emotional Triggers
Lesson 2.3 - Staying Calm Under Pressure
Section 2 conclusion
Section 2 quiz
Section 3 introduction - Building Empathy and Stronger Relationships
Lesson 3.1 - Understanding and Developing Empathy
Lesson 3.2 - Communicating with Emotional Awareness
Lesson 3.3 - Handling Conflict with Emotional Intelligence
Section 3 conclusion
Section 3 quiz
Course Conclusion
Final quiz